Cross-cultural competence of the individual/employee gives him/her and the organisation a competitive advantage. The steps of sensitization are: recognise, respect and reconcile differences.
Examples of sensitization trainings:
Leadership development training (eg. banks, insurance companies), "Working Across Diversity and Cultures"
Sensitivity training for students at ETH (Swiss Institute of Technology) and several Universities of Applied Sciences (Areas of studies: Management, Engineering, Health, Journalism ...)
Predeparture and re-entry training for expats or exchange students
Module of an executive master programme
Building bridges between European and Chinese business people
Cultural and diversity differences are often the biggest challenge to successful interactions for health care professionals and patients. A lack of understanding of these factors causes conflicts, creates distrust, results in inaccurate treatment and leads to poor health outcomes. Therefore, bridging cultural and diversity differences is crucial.
25 Critical Incidents for self-study and classroom training